On Demand Education


On-demand content is free for MPI Members. Click the "Login" button on the upper right-hand side of your screen to claim your member benefits. Not an MPI Member? You can join for as little as $34.99/month. LEARN MORE.


Are you working towards achieving your CMP designation? MPI is a preferred educational provider, which means that our sessions have been pre-approved for CMP-IS and CMP-HC credits by the Convention Industry Council. All sessions on this platform have been submitted for review and assignment of clock hours. Learn more about earning your CMP here.

MPI also is a CAE-approved provider, which means that watching our sessions can help meet the professional development requirements to earn or maintain the CAE credential. Learn more about the CAE designation here.

Once you're logged in, you can view sessions you've purchased or added to your cart as well as your transcript of sessions you've completed. Use this transcript to keep track of hours you may need to submit to the CIC, ASAE or other credentialling authorities.

Sessions

Preview Available

It's All About the Experience, Nothing More


Credits: None available.

Event planners are rethinking the way they create experiences. In this session, learn how to create a wave of experiences using an interactive mobile event app that balances both passive and active interaction. From considerations and requirements to enhancing two-way, co-creative experiences to weaving the attendee experience into your event program right from the start, you'll be ready to run a memorable and enduring event.

Learning Objectives:

  • Discover how to create pre-event moments, attendee connections and collaboration
  • Implement strategies that ensure participants are engaged in the moment, inspired to share, and stay focused on the event
  • Maximize thte experience long after the event is over and demonstrate event success like never before

Speaker(s):

$34.99


Preview Available

Demystifying Wi-Fi: Wi-Fi That Works


Credits: None available.

All to common is the plight of terrible Internet in our event spaces. Withthe increase in use of mobile applications, session streaming and press coverage, a failure of Wi-Fi or network support can prove catastrophic for your meetings. Discover what goes into the successful implementation of Wi-Fi for your events. Touching on some brief technical concepts, discover the factors necessary to offering appropriate service for your events and learn what questions you need to be asking your AV/IT teams.


Learning Objectives:

  • Discover the disilusions of the grandiose myth of "free Wi-Fi"
  • Define the aspects of truly successful event Wi-Fi and technoogy implementation
  • Receive a set of questions that you can use as tools when planning event Wi-Fi needs

Speaker(s):

$34.99


Preview Available

The Future of Healthcare Compliance: What Today's Medical Meeting Planner Needs to Know


Credits: None available.

It is imperative for medical meeting professionals to monitor changes and updates as they occur and to understand the future of medical meetings. The life sciences industry has faced many challenges in 2016 as global regulations and legislation of both pharmaceuticals and medical devices become more widespread and more complex. The need is greater than ever for an efficient, reliable process that manages, streamlines and automates healthcare compliance as more and more countries enact legislation and professional associations set stringent conduct guidelines.

Learning Objectives:

  • See what is happening that will change the way medical meetins are planned and managed
  • Learn what HCPs really want at a meeting
  • Understand the three major trends emerging as the core reasons why you need to invest in long-term compliance solutions

Speaker(s):

$34.99


Preview Available

Ask the Convention Industry Council: Answers to Your Burning CMP Questions - July 2016


Credits: None available.

Are you thinking of getting your CMP? MPI Global hosts the Convention Industry Council for a Q&A session so you can get answers to your unique questions. This webinar will begin with general information on CMP test requirements and then review the resources MPI members have available to them that can help you accumulate and track your clock hours.

Learning Objectives:

  • Become familiar with requirements needed in order to sit for the CMP exam
  • Learn about the resources available to MPI members to help you accumulate and monitor your clock hours
  • Listen to the questions other individuals have that you may not be aware of

Speaker(s):

$34.99


Preview Available

Ask the Experts at the Convention Industry Council - October 2016


Credits: None available.

Are you thinking of getting your CMP? MPI Global hosts the Convention Industry Council for a Q&A session so you can get answers to your unique questions. This webinar will begin with general information on CMP test requirements and then review the resources MPI members have available to them that can help you accumulate and track your clock hours.

Learning Objectives:

  • Become famiiar with the requirements needed in order to sit for the CMP exam
  • Learn about the resources available to MPI members that will help you accumulate and monitor your clock hours
  • Listen to the questions other people have about this certification process

Speaker(s):

$34.99


Preview Available

Visioneering the Meeting Spaces of the Future


Credits: None available.

The way people interact has changed a lot in recent years, and this includes their interactions at meetings and events. Consider findings from recent global research into meeting surroundings -- not only the rooms themselves, but also the spaces where delegates congregate, network and socialize -- and how these spaces can help your events adapt to the new ways people engage onsite.

Learning Objectives:

  • Learn how different meeting rooms support learning outcomes and help maximize meeting ROI
  • Develop a better understanding of how technology can help build multi-way communication in the room and for virtual participants
  • Consider the different venue types and nontraditional room layouts that help foster connections between and among delegates

Speaker(s):

$34.99


Preview Available

Overcome Collaborative Insanity by Finding Your Inner Rock Star


Credits: None available.

Are you moe like Lady Gaga or Jimmy Buffet when it comes to working with others? Find out your collaborative style and a new way to improve engagement, teamwork, communications, efficiency and your events. By taking an assessment and then attending this webinar, you will discover a framework for making your collaborative process feel as good as the results. One of the greatest challenges meeting planners face is getting everyone internally and externally aligned and working together in a way that is effective. Unfortunately, you can't just tell people to work together better and expect them to be able to do it. Discover a unique approach to collaboration that can be directly tied to achieving your team's business goals -- and find out who your inner rock star is when it comes to collaboration.

Learning Objectives:

  • Use a common language to discuss people and process matters related to collaboration and engagement
  • Understand your own collaborative behavioral style
  • Apply key collaborative concepts to increase engagement and productivity

Speaker(s):

$34.99


Preview Available

Social Media 201: Content Curation, Time Management and Audience Engagement


Credits: None available.

Congrats! You're being social. Now what? Managing multiple profiles can be overwhelming and more than a little intimidating. If you're not seeing any return on the time you're spending on social platforms or if you're not sure of next steps, this session is for you. You'll learn about tools that will help you minimize the amount of time you're spending on social media, while maximizing the size and engagement level of your audience.

Learning Objectives:

  • Identify ways to connect and engage with your audience
  • Discover time and management tools
  • Understand which audience engagement metrics you should track

Speaker(s):

$34.99


Preview Available

Meetings Outlook: A Deep Dive Into the Latest Business Trends (Q2 2016)


Credits: None available.

Meeting professionals are so over-taxed in the present, they often forget -- or don't have the time -- to look ahead. Take a moment to preview the future based on MPI's most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine and then discus the trends that are most affecting you and your peers. Brainstorm ways to start planning for the uncertain future with case studies and best practices from around the globe.

Learning Objectives:

  • Review the forecast for events in the coming year, including budget, attendance and business conditions
  • Deep dive into trends that matter and discuss next steps with your peers
  • Learn how these trends affect you and the future of your meetings

Speaker(s):

$34.99


Preview Available

Epic Solutions: Meeting the Challenges of Meeting Professionals


Credits: None available.

Stakeholders, executives and audiences are tasking meeting and event professionals with creating groundbreaking meeting and event experiences with budgets and demands that require unique solutions. In this webinar you will learn the strategic advantage of High-Altitude Leadership, the accelerating insight of The Priority Process, and the practical insights of Creating "Wow" Experiences. Each of these will help you create the engagement your clients want and deserve.

Learning Objectives:

  • Learn how High-Altitude Leadership expoenntially increases productivity and overall performance
  • Discover how to create "wow" not "ow" experiences that fuel audience engagement
  • Understand how to maximize the human experience by leveraging content and context

Speaker(s):

$34.99


Preview Available

Smarter, Faster, More Efficient


Credits: None available.

Everyone's dealing with limited time and resources. These tech tools will help you work smarter, faster and more efficiently, whether you're sourcing hotels, managing projects or trying to eliminate email overload.

Learning Objectives:

  • Understand how tech tools can streamline communication and collaboration
  • Identify potential project management solutions
  • Discover other apps and tools that can make travel and meeting management more manageable

Speaker(s):

$34.99


Preview Available

Come On Get 'Appy: Trends, Best Practices and the Future of Event Apps


Credits: None available.

What is the future of mobile technology at events? Take a deep dive into the research about the future of event apps, examine a case study and learn some best practices in this session with MPI and DoubleDutch.

Learning Objectives:

  • Review the latest research about event apps and understand who is buying what and why
  • Learn best practices from industry-leading trade show Interop
  • See what the future looks like

Speaker(s):

$34.99


Preview Available

How Meeting Planners Can Change the World


Credits: None available.

Meetings will never go away. As businesses continue to tighten the bottom line, some meetings will get canceled, consolidated, reduced in size or executed virtually, but people will always need to meet face to face. The way meetins are conducted, however, is rapidly changing. And meeting planners need to stay on top of technological advances, corporate initiatives, budget restrictions, attendee expectations, meeting innovations and organizational goals or risk becoming obsolete. Don't just adapt; innovate. As a meeting professional, you have more power than you think. In this session, you'll learn three small ways you can make a big difference.

Learning Objectives:

  • Understand the importance of proving your worth and the value of your work
  • Discover simple ways to plan more sustainable meetings
  • Understand the connection between meeting design and audience behavior

Speaker(s):

$34.99


Preview Available

Event Design: A Step-by-Step Guide to Using #EventCanvas


Credits: None available.

Learn how Certified Event Designers apply event design thinking using the #EventCanvas, facilitate your team through the process and articulate the way your event creates value strategically, or just approach events in a different way. Analyzing stakes, design and prototype with like-minded peers using the #EventCanvas as a visual language for events.

Learning Objectives:

  • Discover a practical visual language and innovation process to describe, challenge and design high-stakes events
  • Find out how to claim event design time -- a core challenge of every organisation -- enabling teams to design and create compelling events that participants want to attend and that create valued behavior change for stakeholders
  • Find out what it takes to become a Certified Event Designer and obtain your certification

Speaker(s):

$34.99


Preview Available

Providing Multilingual Communication at Your International Event


Credits: None available.

As a planner for a major event, you're catering to an international audience. While this likely means your enrollment is high, it also means that you need the communications support to accommodate a multilingual event and deliver a rewarding experience to each of your attendees. This webinar will break down this seemingly daunting task. In considering a gamut of options, from hiring interpreters to ordering collateral translations, we'll walk you through how to decide what's a "must have" for your event, as well as how to book and promote these services effectively.

Learning Objectives:

  • Discover how to seamlessly integrate multiple language and cultural services at your event
  • Learn what to watch out for when having materials translated
  • Reconsider how to market to international audiences to increase attendance

Speaker(s):

$34.99


Preview Available

Meetings Outlook: A Deep Dive Into the Latest Business Trends (Q1 2016)


Credits: None available.

Meeting professionals are so over-taxed in the present, they often forget -- or don't have the time -- to look ahead. Take a moment to preview the future based on MPI's most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine and then discus the trends that are most affecting you and your peers. Brainstorm ways to start planning for the uncertain future with case studies and best practices from around the globe.

Learning Objectives:

  • Review the forecast for events in the coming year, including budget, attendance and business conditions
  • Deep dive into trends that matter and discuss next steps with your peers
  • Learn how these trends affect you and the future of your meetings

Speaker(s):

$34.99


Preview Available

Meeting Responsibly: Change Begins With You


Credits: None available.

Did you know that the meetings industry is the second-most wasteful industry in America? There are a lot of things meeting professionals can do to eliminate the waste generated by meetings and events. In this session, we'll go beyond the three "Rs" assocated with green meetings and explore the myriad ways you can create truly responsible and sustainable experiences for exhibitors and attendees.

Learning Objectives:

  • Identify ways in which suppliers and planners can partner to create more sustainable meetings and events
  • Explore what it means to create a "virtuous circle"
  • Understand how to integrate measurement, implementation and communication plans into meeting/event design

Speaker(s):

$34.99


Preview Available

The Why Variable: Understanding the Strategic Purpose of Your Meetings


Credits: None available.

You know that the meetings you plan are invaluable to the success of your business or organization, but your executives’ goals and objectives for your events are elusive. What questions should you ask so that you can understand the true aims of your business in holding events, and how can you set measurable goals that help your stakeholders determine whether or not their meetings were effective. Go beyond asking your attendees if they had a good time, and create value for your organization by asking the right questions and setting the right metrics. Position yourself not as a meeting planner, but as a true consultant with the business strategy of your meetings top-of-mind.

Learning Objectives:

  • Discover the questions to ask your meeting owners to truly understand their business goals (and ensure your success)
  • Learn how to set SMART objectives for your events
  • See what measurements you can use to better understand the true reach of your events

Speaker(s):

$34.99


Preview Available

Strategic Meetings Management: Event Planner to Manager of Events


Credits: None available.

As organizations develop Strategic Meetings Management Programs (SMMPs), there are new opportunities for planners who want to advance their careers. If you have established yourself as a top-ranked planner for managing individual meetings and events and would like to move to the next level within your organization, this session is for you. In order to be considered for an operations manager position, you will need to demonstrate your abilities and potential to meet the requirements of this new role.

Learning Objectives:

  • Know and understand the necessary competencies for an operations manager
  • Compare those to your current skill set, and pinpoint gaps and areas of development
  • Create and execute a plan to upgrade your capabilities

Speaker(s):

$34.99


Preview Available

Strategic Meetings Management: Let's Get It Started


Credits: None available.

Strategic Meetings Management (SMM) is gaining traction at organizations of all shapes and sizes as a way to manage costs, mitigate risks and positively impact the attendee experience. Find insights and case studies from SMM practitioners who can guide you through the process, present its elements and key drivers, explore the reasons for its implementation, introduce the taxonomy created for MPI's research and take you step-by-step through the program development.

Learning Objectives:

  • Discover best practices from SMM experts and practitioners around the globe on how and why to implement an SMM program
  • Learn the steps you need to take to implement an SMM program at your organization
  • Understand how to best use MPI's SMM library to get started

Speaker(s):

$34.99


Preview Available

Meetings Outlook: A Deep Dive Into the Latest Business Trends (Q4 2015)


Credits: None available.

Meeting professionals are so over-taxed in the present, they often forget -- or don't have the time -- to look ahead. Take a moment to preview the future based on MPI's most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine and then discus the trends that are most affecting you and your peers. Brainstorm ways to start planning for the uncertain future with case studies and best practices from around the globe.

Learning Objectives:

  • Review the forecast for events in the coming year, including budget, attendance and business conditions
  • Deep dive into trends that matter and discuss next steps with your peers
  • Learn how these trends affect you and the future of your meetings

Speaker(s):

$34.99


Preview Available

Signs of the Times


Credits: None available.

For years, meeting professionals have used event signs for directional and informational purposes, helping participants navigate event spaces and the experiences therein. Increasingly, however, they're leveraging these signs to transform meeting spaces into brand experiences, to create a sense of place and to achieve education or networking objectives. Review best practices in sign design and production and identify trends that can create a real wow for attendees around the world. Consider traditional uses, sense of place, sign strategy, the science behind signs and a roadmap for sign success.

Learning Objectives:

  • Discover best practices around leveraging signage at your events to benefit the attendee experience
  • Learn the sceience behind color selection and sign placement
  • Find examples of sign usage that will inspire your imagination

Speaker(s):

$34.99


Preview Available

Change Your Mindset: Sales Person or Strategic Partner?


Credits: None available.

The meeting cycle looks a lot different than it did 10 years ago, and the challenges meeting professionals face continue to stymie their progress and impede the success of their events. But what does that mean to you, the conference center? It means that you are no longer being tasked with just providing a product, but also with providing education, leadership and strategic solutions. Discover what challenges meeting professionals encounter regularly, and start thinking and brainstorming with your peers about how you can help your partner clients exceed their goals.

Learning Objectives:

  • Learn about the challenges facing modern meeting and event professionals
  • Discover how you can provide soutions to these challenges
  • Begin to see yourself as a strategic partner and not a salesperson

Speaker(s):

$34.99


Best Practices in Technology Ecosystem Management


Credits: None available.

Internet is the foundation for your technology ecosystem. Event-focused technology solutions have flooded the marketplace. Apps and devices are now integral to planning and managing events and engaging attendees. In this session, we'll look at some best practices for managing all the technology options you encounter at work and onsite at events.

Learning Objectives:

  • How leading companies manage digital ecosystems
  • How these organizations make technology-related decisions
  • How to incorporate best practices into your own meetings and events

Speaker(s):

$34.99


Preview Available

Transforming Your Event into a Peer Learning Hub


Credits: None available.

The sharing economy is changing everything: From the way we travel to the way we learn. Increasingly, human beings are moving from spectators to actors in their lives and claiming the authority to become active in fields where they have been passive for so long. As learners, we set up our curriculum for the year, not relying on a new diploma, but rather on our own gumption, events, peer-learning communities and MOOCs (massive open online course) to learn new critical skills. Yet, many events rely mainly on expert-driven educational model. How can event organizers better support attendees in curating their own learning experience?

Learning Objectives:

  • Discover what lessons you can learn from the recent whirlwind of changes that have been taking education and learning by storm
  • Explore best practices to boost the peer-learning component of their event
  • Rethink the traditional conference model, to ensure it is in sync with participants' new learning habits

Speaker(s):

$34.99


Preview Available

Meetings Outlook: A Deep Dive Into the Latest Trends (Q3 2015)


Credits: None available.

Meeting professionals are so over-taxed in the present, they often forget -- or don't have the time -- to look ahead. Take a moment to preview the future based on MPI's most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine, and then discuss the trends that are most affecting you and your peers. Brainstorm ways to start planning for the uncertain future with case studies and best practices from around the globe.

Learning Objectives:

  • Review the forecast for events in the coming year, including budget, attendance and business conditions
  • Deep dive into trends that matter and discuss next steps with your peers
  • Learn how these trends affect you and the future of your meetings

Speaker(s):

$34.99


Preview Available

Strategic Meetings Management: Advancing from Event Manager to Strategic Director


Credits: None available.

In order to progress your career and ensure that you continue to be a valued member within your organization -- especially if there is a structured meeting management program in place -- you need to do more than successfully manage a meetings department. You must challenge yourself, expand your skills and evolve from management to strategic director, and that's not always as instinctive and effortless as it seems. Learn how to develop a road map to purposefully achieving the next level in your career path. Through individual and group exercises, examine core competencies required to demonstrate that you are qualified to move up to the role of meeting director.

Learning Objectives:

  • Understand SMM as a framework, including the benefits, drivers and initiatives
  • Compare these to your current skill set and pinpoint gaps and areas of development for yourself
  • Create and execuite a plan to upgrade your capabilities and advance your career

Speaker(s):

$34.99


Transform Your Meeting: The Five Principles of Meeting Design


Credits: None available.

Is your meeting stuck in neutral? Are you looking for new approaches for breakthrough experiences? The principles of meeting design can help. This webinar introduces you to the five principles of meeting design: The Principle of Assessment and Evaluation, the Principle of Meaningful Engagement, the Principle of Distributed Learning, the Principle of Collaboration and the Principle of Experience. Learn how these principles can transform your meetings and events.

Learning Objectives:

  • Discover design principles that can change your meetings from ordinary to extraordinary
  • Review meeting industry-leading design examples and best practices
  • Learn how to bring the principles of meeting design to life for your own meetings and events

Speaker(s):

$34.99


Preview Available

The Meetings Industry in 20 Years: Trends and Predictions in Events, Meetings, Hospitality and Travel


Credits: None available.

In this thought-provoking webinar, discover 31 predictions for changes in the industry in the next 20 years, including the demise of outdoor events, in influx of crowd-funded programming and the paradigm shift from audiences to fans.

Learning Objectives:

  • Identify the latest technology trends impacting the hospitality and meeting industries
  • Review predictions for what could transpire in the next 20 years in our industry
  • Learn how to apply these trends to best-serve your attendees, maximize participation and increase ROI

Speaker(s):

$34.99


Preview Available

Meetings Outlook: A Deep Dive Into the Latest Trends (Q2 2015)


Credits: None available.

Meeting professionals are so over-taxed in the present, they often forget -- or don't have the time -- to look ahead. Take a moment to preview the future based on MPI's most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine, and then discuss the trends that are most affecting you and your peers. Brainstorm ways to start planning for the uncertain future with case studies and best practices from around the globe.

Learning Objectives:

  • Review the forecast for events in the coming year, including budget, attendance and business conditions
  • Deep dive into trends that matter and discuss next steps with your peers
  • Learn how these trends affect you and the future of your meetings

Speaker(s):

$34.99


Preview Available

Strategic Meetings Management: Advancing from Event Planner to Manager


Credits: None available.

As organizations develop Strategic Meetings Management programs (SMMPs), there are new opportunities for planners who want to advance their careers. If you have established yourself as a top-ranked planner for managing individual meetings and events and would like to move to the next level within the organization, this session is for you. In order to be considered for an operations manager position, you will need to demonstrate your abilities and potential to meet the requirements of this new role.

Learning Objectives:

  • Know and understand the necessary competencies for an operations manager
  • Compare those to your current skill set and pinpoint gaps and areas of development
  • Create and execute a plan to upgrade your capabilities.

Speaker(s):

$34.99


Preview Available

Conquering Cross-Border Healthcare Meeting Compliance With the Power of Technology


Credits: None available.

If you plan meetings for healthcare professionals, you might want to know that recently, there were changes to codes of compliance in nine countries and three U.S. states. Today, 84 of 196 countries have some kind of transparency or compliance reporting requirements with penalties and violations for misreporting. The rules are changing daily, so it is imperative to have current information. Experience a new global destination planning tool called My Compliance Wizard and learn how to use it to quickly research things like meal limits, gifts, travel and lodging. You will get a special discount code if you want to receive live updates to compliance information. Or you can continue to use the tool for free to access destination data like currency conversion, local time, weather, holidays, languages and wiki links.

Learning Objectives:

  • Understand the nuances and differences of healthcare compliance regulations country-by-country
  • Learn how to source the information quickly and accurately and apply it to daily planning tasks
  • Keep up-to-date with weekly changes around the globe.

Speaker(s):

$34.99


Preview Available

Sales Skills for the Independent Planner


Credits: None available.

With today's economic trends and corporate downsizing many meeting professionals are looking to start their own company. But how do you market your expertise and talents, if your background as a planner is geared more towards strategic meetings management and operational success?

Learning Objectives:

  • Identify how to sell yourself and your services if you do not have a sales background.
  • Discover the basics of every sales cycle and how to use these to create and then close business opportunities.
  • Uncover business in a down economy through innovative and creative business development practices.


Speaker(s):

$34.99


Preview Available

Site Inspection Aspects & Requirements


Credits: None available.

Site inspections are in-person meetings at a potential venue or with a vendor to review the physical properties, service, event space, and to meet all interested parties. This is a highly recommended step in the planning process to ensure the venue and/or vendor selected is in the best interest of the attendees and the meeting objectives. This webinar will take you through the various aspects of a site inspection - what to look for, what to ask about, and will offer tips on ensuring your inspection is thorough and revealing.

Learning Objectives:

  • Steps necessary duing the site inspection process for a successful inspection
  • What key questions to ask during a site inspection
  • How to incorporate the 5 senses in your site inspection and their imporatance

Speaker(s):

$34.99


Preview Available

Meeting Pros Are From Mars, Attendees Are From Venus: Techniques for Creating a Remarkable Hybrid Event


Credits: None available.

When it comes to “Creating the New Connectivity” through hybrid events, it seems that meeting organizers and attendees may hail from two entirely different planets. Indeed, the phrase “going hybrid” is becoming increasingly common in the meetings & events industry, but meeting professionals and attendees typically interpret it differently, with conflicting meanings, criteria and expectations. To complicate matters, there hasn’t been a data-driven roadmap for the successful development of hybrid-event strategies, goals and objectives -- until now. The MPI Foundation, in partnership with Mediasite Events, recently completed the most comprehensive study ever conducted on hybrid meetings. This session will reveal key insights gained from this study; and help participants understand how the most common obstacles to executing a successful hybrid event are often the result of differing expectations between organizer and attendee.

Learning Objectives:

  • Use techniques that organizers and attendees agree make for remarkable hybrid events
  • Gain insights on types of technology, engagement and event formats that work best for hybrid meetings
  • Identify a skill set that should be assembled and built into partnerships to ensure hybrid event success

Speaker(s):

$34.99


Preview Available

How to Sell to Anyone


Credits: None available.

Many organizations use a structured sales process but why is it that it works well with some people and not with others? Why are we so successful with some people and then, without changing anything are unsuccessful with others? This session will identify the 4 'Personality Types’ that exist and will cover how they all require a different approach in order to make decisions. The good news is that these 4 types are not difficult to identify and with some small changes to your behavior your success can improve considerably. We will also investigate how to influence these types and provide you with a pragmatic model and practical tools to take away and use on return to your workplace. You will take away material that will alter the way you do business.

Learning Objectives:

  • Understand the differences between the four 'Personality Types’
  • Alter your behavior to get the best result out of each situation

Speaker(s):

$34.99


Preview Available

Back to the Basics of Hotel Contracts


Credits: None available.

Understanding hotel contract basics is critical to both planners and suppliers. This session is for novice to intermediate planners or a refresher course for senior planners. We will cover legal tips every meeting professional must understand in today’s business climate to avoid potential disputes and lawsuits. Some of the major issues addressed in this session will be breach of contract issues – "penalties" vs. "damages" and what’s enforceable; the importance of understanding profit margins in hotels; the two methods of calculating guest room attrition damages; contract preparation tips and much more. The session will be interactive and your questions will be addressed.

Learning Objectives:

  • Identify and understand the issues and legal principles in hotel contracts that cause the most friction between planners and suppliers.
  • Understand the difference between penalties versus damages and what’s enforceable.
  • Recognize the two methods of preparing performance clauses used by hotels today to calculate attrition and cancellation clauses in guestrooms and catered food and beverage functions.

Speaker(s):

$34.99


Preview Available

Battle of the Generations


Credits: None available.

Has technology and social media caused an irreparable gap in the generations and how we communicate?

Learning Objectives:

  • Identify how your peers are viewing and using technology to enhance their industry communications.
  • Fully participate in the outcome of the facts discussed in this high-energy and interactive session.
  • Learn the principles and facts behind deciding to use technology or the basics when dealing with others.

Speaker(s):

$34.99


Preview Available

Olympics 2010 Planning: Vancouver Case Study


Credits: None available.

Get the behind-the-scenes story of organizing and managing the 2010 World Olympics in Vancouver.

Speaker(s):

$34.99


Preview Available

Boring Meetings Suck


Credits: None available.

Corporate and association audiences aren’t easy to connect with. They’re sophisticated, often jaded and accustomed to high production value and flash. They bore quickly, victims of a career’s worth of long meetings. Your meeting or event has to be energetic, engaging and entertaining. Join author and speaker Jon Petz to explore the 'no bore’ zone!

Learning Objectives:

  • Create meetings that engage and entertain attendees while aligning with meeting objectives
  • Understand the abuses and effective uses of innovative technologies
  • Understand the abuses and effective uses of innovative technologies

Speaker(s):

$34.99


Preview Available

Business Relationships in a SMM Environment


Credits: None available.

How are business relationship impacted by working in a strategic meetings management environment? Come and exchange ideas with one of SMMP’s pioneers! Discussion will include how to work with and engage key stakeholders, communicating effectively with senior business leaders, and best practices for buyer/supplier relationships.

Speaker(s):

$34.99


Preview Available

Stump the Geeks


Credits: None available.

Find out what the latest and greatest industry technologies are and see if you can stump the geeks!

Speaker(s):

$34.99


Preview Available

Choosing Green Hotels and Venues


Credits: None available.

Discover what to look for when searching for the most sustainable option for your meeting/event. Learn about innovations in sustainable meetings and identify and learn the right questions to ask. Learn how hotels & venues can help you align with CSR strategy and provide measurements to demonstrate a better impact on the environment. Join Intercontinental Hotels Group, sponsor of the MPI CSR programme, who will share details of their environmental programme Green Engage , including a real life case study of how Green Engage is brought to life in meeting planning and execution.

Learning Objectives:

  • Learn how to make informed choices when comparing venues and accommodation on sustainability merits.
  • Discover how a planner/supplier partnership can boost your success and meet organizational commitments to Corporate Social Responsibility.
  • Appreciate through a case study analysis how easy sustainability can be when partnering with the right vendor.

Speaker(s):

$34.99


Preview Available

Successes in Strategic Meetings Management


Credits: None available.

In this session, you'll take a look at a successful example of a structured event discipline evolution and hear stories of the journey direct from the event professionals at Microsoft.

Speaker(s):

$34.99


Preview Available

Coca-Cola Evolving Corporate Client Expectations


Credits: None available.

During this session, Katherine Symonds of Coca-Cola Britain will explain how they identified and implemented a leadership strategy for the Olympic Games programme and she will share examples of their leadership structure which have had an economic, social and environmental impact. She and Fiona Pelham, of Sustainable Events Ltd, will then share practical tips and insights into what their experience means for the future of events and their expectation of the supply chain.


Speaker(s):

$34.99


Preview Available

Collaboration Nation


Credits: None available.

Explore how meeting planners can engage everyone from the formal traditionalist CEO down to the fickle millennial intern by incorporating a variety of strategies, from new layouts to interactive technology.

Learning Objectives:

  • Understand how “collaboration” and “interaction” can mean very different things to each of the four generations of meeting attendees.
  • Use presented case studies of how top notch meeting planners are harnessing the power of interactive engagement tools.
  • Develop “take-home” techniques to create more collaborative meeting environments.

Speaker(s):

$34.99


Preview Available

Taking Your Strategic Meetings Management Plan to the Next Level


Credits: None available.

Looking to add value to your SMM program? Learn how you can in this session for all skill sets and levels.

Speaker(s):

$34.99


Preview Available

Creating Event Engagement Through Technology


Credits: None available.

Put social technology to work for your event. See how social media has been implemented to engage the audience and increase attendee satisfaction.

Learning Objectives:

  • Understand the features and benefits of social technology tools and how you can use them at your next event.
  • Immediately apply what you have learned by participating in group exercises.
  • Leave the session with a template designed to help you execute a strategic engagement plan at your next event.

Speaker(s):

$34.99


Preview Available

Creating Meetings That Excite the Brain for Optimal Learning


Credits: None available.

Learning is fueled by brain food. Meeting experts know the brain must be focused and excited to learn and the details of every event are key to supplying the key brain "food."

Learning Objectives:

  • Discover how the brain processes information
  • Understand how to avoid information overload
  • Create brain friendly meetings

Speaker(s):

$34.99


Decarboning Your Events


Credits: None available.

Learn about the impact of carbon dioxide on the environment, and how event professionals can take simple steps to improve their carbon footprint while saving costs and protecting a brand’s reputation.

Speaker(s):

$34.99