Future Forward: Innovation and Resilience | An MPI Digital Experience

Credits: None available.

3 Clock Hours | Domain E: Human Resources or Domain G: Meeting or Event Design


11:00-11:10 AM CST | Welcome and Intro

11:10-11:40 AM CST | What SuperSolvers Know

11:40-11:50 AM CST | Q&A with Courtney Clark

11:50 AM-12:00 PM CST | MPI Academy Updates

12:00-1:00 PM CST | Panel Discussion-Industry Recovery

1:00-1:15 PM CST | Panel Q & A

1:15-1:45 PM CST | Hurdle Adversity: Amputate Fear and Embrace Your New Normal

1:45-2:00 PM CST | Q & A with John Register

2:00-2:15 PM CST | MPI Updates & Closing Remarks


What SuperSolvers Know | Courtney Clark

Why do some people adapt quickly in the face of change, while others struggle? SuperSolvers (like Richard Branson, J.K. Rowling, and Steven Spielberg) know how to navigate uncertainty with less confusion, less frustration, and more success. Courtney Clark will give your team the tools of Adaptive Thinking, evidence-based practice to survive challenges with more than just a positive attitude. Courtney’s research, strategies, case studies, humor, and stories help build employee agility and resilience and create SuperSolvers at every level of your organization (and in their home lives!)

Industry Recovery Panel

Join meeting and event professionals for a critical conversation on how the industry is expected to recover from the Coronavirus crisis. Discover data insights from MPI’s Industry Recovery Survey to see the extent to which business has been impacted. Learn more about cutting edge and new safety and COVID testing so people feel comfortable participating in face to face meetings again. Discuss what areas of business are expected to grow more quickly than others.

Hurdle Adversity: Amputate Fear and Embrace Your New Normal | John Register

Do you want to gain more clarity in crises? Do you desire more control in uncertain times? Well, get rid of the perception that we overcome adversity and embrace the mindset that we create new normals. John’s unique ability to help business leaders pinpoint what paralyzes employees and then move them beyond fear by developing a resolve to release action has inspired and transformed lives across four continents. “It is all about building a championship mindset. You have to target the podium. If not, you will be just like everyone else.”

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Where Are We Now? How Our Industry Continues to Elevate and to Articulate the Importance of Diversity, Equity & Inclusion

Credits: None available.

Does the conversation of diversity, equity & inclusion continue to be critical, and voices still heard in today’s industry climate? Are we in the industry moving the needle towards social and economic change? Where are we as a result of the increased focus and amplification of social and economic injustices from the Black Lives Matter (BLM) movement?

Hear from the leading executives of key industry organizations as they share with us what each of them is doing to lead and to innovate in this time of uncertainty. Understand how we are moving towards social and economic transformation as an industry. This thoughtful and insightful conversation will inspire others to understand how each of us can take an active and necessary role to move our communities for further inclusion, equity, and diversity.

Learner Outcomes:

1. Understand the importance of a leadership role focused on inclusion and diversity in hospitality organizations and/or companies/associations

2. Learn what progress has or has not been made and the impact as it relates to meetings & events and the overall hospitality industry

3. Discuss what actions need to take place to move forward towards further inclusion, diversity, and equity

4. Know what action steps we can take individually and collectively towards increased inclusion and diversity to create real change


The Paradox of Potential: Navigating the gap between potential and performance

Credits: None available.

1 Clock Hour | Domain E: Human Resources

The Paradox of Potential: Having “high potential” does not mean performing at maximum capability. While many believe they are doing all they can, a huge number of professionals are frustrated because they are coming up short of their personal expectations (and the expectations of others). Beyond excuses and finger-pointing, this interactive keynote presentation gets to the heart of how people can accomplish more and enjoy their work and how leaders can help their teams succeed. As more organizations focus on the “future of work”, this is about more than telecommuting and stand up desks. Illuminate the possibilities of goal setting, teamwork, successful human engagement, cross-selling, and other skills to help everyone reach their highest potential.

Learner Outcomes:

1. Learn the reasons people say they are missing their potential.

2. Gain clarity about plans, purpose, and people and how they relate to your success.

3. How to lead your team over the gap between potential and results.

Event Cost

  • Non-Members: $9.99
  • Members: Free

Want access to great educational content year-round for a free or reduced rate? Learn more about MPI membership here today!

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Health Security in the Age of COVID

Credits: None available.

1 Clock Hour | Domain C: Risk Management

The COVID19 crisis is due to one thing…health insecurity, and the key to a successful event is Health Security. In this webinar, you will learn proven, practical steps to consider when designing an effective and safe meeting in the wake of COVID-19.

Learner Outcomes:

1. Gain clarity on the fundamental strategies for ensuring your attendees' health.

2. Learn the protocols for dealing with an ill attendee, and how to best respond.

3. Understand how to minimize attendee health risks via health screenings before, and during your conference.

Event Cost

  • Non-Members: $9.99
  • Members: Free

Want access to great educational content year-round for a free or reduced rate? Learn more about MPI membership here today!

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How to remain relevant in the marketplace

Credits: None available.

1 Clock Hour | Domain A: Strategic Planning

With nearly 1/3 of the US workforce self-employed and growing throughout the world, owning a business is the new norm. In a world that is constantly evolving, our business change all the time. It can be a challenge to stay on top of the latest trends while serving existing clients. We will discuss the challenges and solutions to keeping your business alive and thriving.

Learner Outcomes:

1. How to schedule a time to work on your business as well as in it.

2. When to lead, follow or get out of the way of opportunities.

3. How focusing on strengths is the key to success.

Event Cost

  • Non-Members: $9.99
  • Members: Free

Want access to great educational content year-round for a free or reduced rate? Learn more about MPI membership here today!


#RealTalk: Jump Start Your DEI Strategy

Credits: None available.

1 Clock Hour | Domain E: Human Resources

Join this candid and relevant dialogue about the value that diversity, equity, and inclusion (DEI) bring to the meeting and hospitality industries. Brought to you by MPI’s Diversity & Inclusion Advisory Board, this debut of the #RealTalk ongoing series is led by industry leaders doing the work for MPI and their own companies, amplifying their individual and collective voices to bring forward social and economic change. The conversation will feature authentic discussions and best practices relative to DEI structure, strategy, and succession planning, as well as evaluate measurement and success metrics.

Learner Outcomes:

1. Determine and assess an organization’s needs for a task force, committee, or board of directors position as paramount to its transformation

2. Reimagine revenue opportunities by measuring the return on investment of DEI implementation and practice

3. Execute a sustainable DEI strategy that will succeed current leaders, inspire future industry professionals, and help move organizations forward.

Want access to great educational content year-round for a free or reduced rate? Learn more about MPI membership here today!

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CMM Information Session | Take Your Education to the Executive Level

Credits: None available.

Not for Clock Hour Credit

Wanting to learn more about the CMM program? Here your chance to connect with Indiana University faculty and staff, as well as recent CMM graduates!

Earning your Certificate in Meeting Management (CMM) shows the world that you are a strategic thinker ready to assume a leadership role in this industry. This intensive, three-phased executive education program packs the highlights of a world-class graduate degree program into four days, followed by eight hours of advanced-level online coursework and a final project focused on solving the real-world, work-based problem.

Taught by Indiana University faculty, the entire program takes 15 weeks to complete. Upon successful completion of the coursework, attendees earn 48 clock hours and 4.8 CEUs. They will also have the opportunity to earn three graduate credit hours, which can be applied to the Indiana University Kelley School’s Executive Degree Program (EDP) Business Management Certificate.

CMM designees have stated that participating in the program gained them a seat at the executive table, secured a promotion or earned them a raise. According to a recent MPI member survey, the average salary of a meeting professional with a CMM is roughly $20k/year more than members with a CMP and nearly $30k/year more than members with no credentials. Therefore, whether someone is looking to sharpen their leadership skills or take their career to the next level, the CMM program will guide them in their quest for excellence!

Aside from the experience-based program requirements, there are no other prerequisites to apply and more importantly, once you have earned your CMM, you may use the designation indefinitely as there is no renewal requirement. To provide the greatest learning and networking opportunities, class sizes for the CMM program are kept to a maximum of 50 candidates.

Learning Objectives:

  • Participants will learn the minimum requirements for applying to the CMM program.
  • Participants will be able to identify the benefits the CMM program and designation provides.
  • Participants will be able to distinguish the CMM from other industry designations.

After Lockdown – Meetings & Events Post-Crisis

Credits: None available.

1 Clock Hour | Domain G: Meeting Design

Join your peers for this critical conversation on how the Coronavirus crisis has changed the execution of meetings, events, conferences, and trade shows, delivered in partnership with Planet IMEX for Community Day. Discuss new guidelines for social distancing, sanitation, and food preparation and review ways meeting professionals are utilizing technology to expand the reach of their events to include those impacted by travel restrictions.

Learner Outcomes:

1. Discover important data insights from MPI’s Meetings Outlook related to the Coronavirus’ impact on events.

2. Share some of your biggest challenges with planning meetings over the next 12 months.

3. Learn best practices on how to adapt meeting strategies to include technology for both in-person and hybrid events.

Want access to great educational content year-round for a free or reduced rate? Learn more about MPI membership here today!

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Is your organization Ready to Take the Full Advantage of Digital Events?

Credits: None available.

1 Clock Hour | Domain G: Meeting or Event DesignNavigating to the digital domain and online events took many event planners by surprise. While this domain creates lots of uncertainties, it also provides much more opportunities for the event organizers and their organisation stakeholders. Where to start with transforming your offline event into virtual reality? How to evaluate whether your event management infrastructure is ready for this shift? Where are we heading with the new normal?
Learner Outcomes:
1. Learn how to evaluate your digital infrastructure
2. Learn where to start with transforming your offline event into online
3. Learn which types of event exist and how to approach each of them

Event Cost

  • Non-Members: $9.99
  • Members: Free

Want access to great educational content year-round for a free or reduced rate? Learn more about MPI membership here today!


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Science not stopped by Coronavirus: How a large scientific meeting successfully pivoted to virtual in record time

Credits: None available.

1 Clock Hour | Domain G: Meeting or Event Design
When COVID-19 shut down The Allied Genetics Conference, the organizers decided to go virtual and make it free to attend. Registration tripled, the conference was swamped by positive tweets, and recorded session views overwhelmed all expectations. Learn about how ATIV software helped this conference flip their format—in a matter of weeks—to fully online, allowing more than 1,000 scientists to present their research in more than 100 oral presentations and poster Q&A sessions.

Learner Outcomes:

1. Learn technologies and strategies to convert a scientific meeting into a virtual event
2. Re-imagine poster sessions in a virtual environment
3. Explore scientific meeting engagement options

Event Cost

  • Non-Members: $9.99
  • Members: Free

Want access to great educational content year-round for a free or reduced rate? Learn more about MPI membership here today!

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