ILEA On-Demand Content Library

ILEA Education Portal Collaboration with Meetings Professionals International (MPI) provides ILEA members with curated education based on the ILEA Core Curriculum. The extensive list of educational opportunities includes topics such as finance, business, risk management, safety and security and more. Full access to the portal is included in ILEA member dues.

Core Curriculum

The Core Curriculum is comprised of Key Competencies designed to provide consistent educational frameworks for learning about the special events industry, presented in a standardized format, with content outlines that have been identified and vetted by industry experts within each discipline. Recognizing the need for differences in learning levels and cultural considerations, the outlines allow for local variations while adhering to international standards.

Certified Special Events Professional (CSEP) 


When you earn your Certified Special Event Professional (CSEP) designation, clients looking to hire the best of the best will see your commitment to the profession; know you have top-notch creative event ability and a track record of professionalism and success.

You will earn a prestigious designation that carries with it a sense of personal accomplishment and demonstrates your professional competency.

Enrolling in the CSEP program entitles you to CSEP-only events throughout the year for additional insight into topics that address critical areas of your event business.


Excellence in Destination Selection for Tech Events

Sep 17, 2019 5:00pm

0.2 CSEP Points | ILEA Core Curriculum: Venues - Pre-Production 

(Also aligned with Technical Production - Pre-Production)

High-tech meetings have unique requirements; finding a location with experience in that field helps ensure a successful event.

Learning Objectives:

  1. Understand site requirements unique to producing technology meetings
  2. Identify what type of destinations might best fit upcoming tech events
  3. Develop a list of questions you might need to ask potential sites 
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Become a Conference Wellness Superstar

Sep 10, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculum: Event Planning - Development
1 Clock Hour | Domain A: Strategic Planning

Wellness is becoming increasingly popular in the meetings industry. Conferences can take their toll on participants through lots of sitting, eating, and information to take in. Wellness activities provide a needed mental and physical break. Discover how wellness provides a healthy and memorable conference experience and attracts sponsorship revenue.

The webinar will: 1) overview the current health status of meetings; 2) provide a rationale for conference wellness and tips for “how to” do and not do conference wellness; and 3) showcase quick & easy ways to incorporate wellness activities into the conference schedule, break-free from the status quo, and keep participants engaged and energized. Armed with innovative ideas, you’ll be inspired to “take a stand” against chronic sitting and create a culture of wellness that supports high energy learning and healthy choices at your events.

Learning Outcomes: 

  • WHY: Why conference wellness?
  • HOW: How “to do” and not to do conference wellness.
  • WHAT: Wellness activities and programs that keep participant energized and engaged, and secure sponsorship revenue.

PLUS, a sneak peek of a personal wellness program for meeting professionals to take care of their health and create a healthy conference culture

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Diversity & Inclusion: What’s F&B Got to do with it?

Aug 13, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculum: Food and Beverage - Pre-Production 
1 Clock Hour | Domain A: Strategic Planning

(Also aligned with Venues - Pre-Production and Development, Entertainment - Pre-Production and Speaker Management - Pre-Production)

Well planned and executed events should be effective and essential to an organization’s success. They should also host and drive diverse and inclusive experiences for everyone. Yet often they either fail or result in less than desired outcomes for some participants who have special dietary needs and/or other disabilities. Association professionals must regard diversity and inclusion as a strategic and logistical approach in the planning process and should consider all facets of the event, including the food and beverage being served. In this session, we will learn how to create more inclusive food and beverage environments, manage for diversity and capitalize on the unique perspectives of a diverse participant base.

Learning Outcomes: 

  • Discover how diversity and inclusion are related to food and beverage. 
  • Learn how disability laws apply to different event participants.
  • Set forth a framework to manage for diversity and create inclusion at your events.
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Creative Cost Savings Techniques for the Savvy Meeting Professional

Aug 6, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculum: Event Planning - Development 

1 Clock Hour | Domain A: Strategic Planning

(Also aligned with Venues -Development)

With minimal budget increases year over year, and hotel fees and surcharges increasing exponentially, meeting professionals are tasked to do “more with less.” Expectations from stakeholders continue to increase as organizations increasingly focus on Strategic Meetings Management initiatives to maximize revenue. In this high impact webinar, learn how to avoid hidden fees and discover creative cost savings techniques to impact your bottom-line. Attendees will also learn how to communicate these savings to their stakeholders in an impactful way.

Learning Outcomes: 

  • Understand our current marketplace and how it affects a planners’ strategy during negotiations.
  • Discuss potential hidden fees and how to circumvent the unexpected.
  • Learn creative cost savings measures to impact your bottom-line.
  • Measure your success with the creation of a Cost Savings Report so you can communicate these savings to your stakeholders in an impactful way.

This Session Graciously Sponsored by Kalahari

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  • Cheryl Payne, CMP, CMM, Strategic Partner, INNOV8 Meetings + Events

The Latest Dish on Experiential Events from 5 Experience Master Chefs

Jul 23, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculum: Event Planning - Development
1 Clock Hour | Domain G: Meeting or Event Design

We know hundreds of creative meeting techniques. And yet, we tend to stick with our handful of tried and true go-to-meeting structures, don't we? It really doesn’t take much to spice up our next event!

This session is like a HelloFresh or Blue Apron meal-in-a-box delivered to your right to your computer screen with fresh, easy to make recipes and all the ingredients needed to make a tasty new event experience. Wendy Gates Corbett is a corporate talent development (read ‘training’) professional who has designed and delivered thousands of programs in her 20+ year career. She has assembled tantalizing recipes for spicing up experiential face-to-face AND virtual events from industry ‘chefs’ and she shares them all with simple step-by-step instructions.

During the appetizing session, participants learn about the ingredients for each recipe and potential uses for it. Verbally and in the chat window, participants discuss how they can apply the recipes to their own upcoming programs and even how they might tweak a recipe by adding their own ‘flavor’ to it. 

Learning Outcomes: 

  • Add to your ‘cookbook’ at least seven creative, novel recipes for designing experiential events to add innovative ‘spice’ to your next event.
  • Generate your own recipes for adding zest to your face-to-face or virtual meetings, adapting from the ideas shared during the session to apply your own flavor to the recipes shared.
  • Create a plan to use at least one recipe in an upcoming meeting to apply what you’ve learned before you even leave the session.

This Session Graciously Sponsored by Fleming's Prime Steakhouse & Wine Bar

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Being a Better Ally to All Creating Inclusive Training and Orientations At No Cost for Meeting Professionals

Jul 16, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculm: Business Development
1 Clock Hour | Domain F: Stakeholder Management

Every meeting and event has a group of stakeholders, staff, and volunteers who must foster effective communication through conflict, change, and crisis. With increased comfort and confidence, you can be prepared to hold and encourage others to have the challenging conversations that lead to better collaboration and teamwork. Developing a culture based on listening, speaking up, and taking responsibility builds teams of cooperation for the short- and long-term.

Learning Outcomes: 

  • Improving Listening Skills during difficult conversations or conflict;
  • Asking better questions through your conscious and unconscious bias; and
  • Taking responsibility for who and how you show up in relationship with key stakeholders, leaders, colleagues, etc.
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Accommodating People with Disabilities at Meetings and Events

May 23, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculum: Venue - Development
1 Clock Hours | Domain G: Meeting or Event Design

(Also aligned with Rental - Pre-Production)

In 2019 it’s a legal, social, and professional responsibility to adapt your meeting venue to accommodate speakers and attendees with disabilities. Having been paralyzed from the waist down with a spinal cord injury, Rosemarie Rossetti, Ph.D. speaks from her wheelchair sharing her own dramatic personal story. She now presents to audiences throughout the U.S. and beyond as a recognized expert on inclusive design. She has also earned recognition for her home that is the top-rated universal design home in North America. In this presentation, Rossetti addresses crucial points you need to know to anticipate challenges in order to achieve a smooth, gracious, and respectful event experience for every participant. She will focus on: why disability inclusivity is so important, how to set up your meeting rooms, adapting to dining and networking challenges, accommodating speakers and guests with wheelchairs, and important resources designed to ease your way as a successful meeting planner.

Learning Outcomes: 

  • Identify problems and challenges that people with disabilities experience at meetings and events so they will be more aware and be able to plan more inclusive meetings and events.
  • Develop solutions to solve problems and challenges that people with disabilities experience in order to plan more inclusive meetings and events.
  • Create an inclusive, easy access environment for people who use wheelchairs and scooters in and around meeting and dining rooms including layout, aisle width, easy access, table heights, and more in order to better accommodate people with disabilities.
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Attack of the Killer Manel! Enhancing Speaker Diversity and Inclusion

May 21, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculum: Speaker/Content Management - Development
1 Clock Hour | Domain G: Meeting or Event Design

It’s a race against time to save your event from from…The Killer Manel! As absurd as it seems, the phenomenon of session panels populated only with men is an all-too-familiar reality for event and conference organizers. “Manels” are really a symptom of larger societal trends which, overall, result in underrepresentation of women, people of color, people of different physical capabilities and other groups in leadership roles. The session will highlight the importance of reflecting diverse viewpoints and perspectives – and demonstrate steps any meeting professional can take to ensure a proactive approach to creating a diverse and inclusive experience for all speakers.

Learning Outcomes: 

  • Recognize the issues and circumstances which contribute to a lack of diversity among conference speakers.
  • Identify the components of a successful Diversity and Inclusion Policy for conference speakers.
  • Discuss and share proven approaches to be used to enhance diversity and inclusion among speakers for conference programs.

This Session Graciously Sponsored by Calgary Meetings & Conventions and Visit Seattle

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  • Molly Marsh, Director of Education and Engagement Design, AMR Management Services

Five Keys to Cultivating Strong Partner Relationships

May 9, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculum: Business Development
0.50 Clock Hours | Domain F: Stakeholder Management

Meeting organizers and designers work with vendors and suppliers all the time. In a best-case scenario, these relationships help both parties shine and do their work better, but as with any relationship, challenges crop up, misunderstandings happen and surprises leave event teams scrambling. Discover five key things you can focus on to create, curate and cultivate strong partner relationships.

Learning Outcomes: 

  • Discover why partner relationships can make or break your event.
  • Learn five critical ways you can cultivate strong partner relationships.
  • Understand new ways you can rely on partners to help you design successful experiences.

This Session Graciously Sponsored by: 

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Best Practices in Budgeting for AV

May 7, 2019 10:00am

0.2 CSEP Points | ILEA Core Curriculum: Technical Production - Development

1 Clock Hour | Domain D: Financial Management

No one like surprises when it comes to budgets. There are a number of models that can be used to create a budget for an event’s AV and technology needs. All of them work in their own light, but surprises can still show up. And, today, those budget surprises do not always come from your vendors, but venues are adding new terms and conditions that can have serious affects to your plans.

In this session, we will share some common models, or approaches, event planners can use to develop budgets to support the AV and technology elements for their events. We will show examples of RFPs/RFQs and discuss when each may be appropriate. We will also discuss how the constant changes in venue service charges can and will affect your budget. And, we will provide tips to attendees on how to get ahead of areas that can drive your budget up and how to contain them. The intended result of attending this session is for attendees to feel more comfortable and confident in working with vendors and venues to develop an accurate budget.

Specifically, this session will discuss: 

  • How to identify your needs clearly to vendors
  • How to choose the right partner/vendor for your event
  • The information your production team will need to be successful
  • Recent changes in hotel and/or venue charges (rigging, power, internet, physical branding etc.)
  • Common terminology in AV and production that you should understand

Learning Outcomes: 

  • Learn methods for developing your AV and technology budget that is customized to the needs of each event.
  • How to analyze estimates to make certain you are getting what you need.
  • How to work with venues during contract negotiations to lock in key services that can affect your budget.

This Session Graciously Sponsored by Kalahari Resorts & Conventions

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