2019 World Education Congress

Jun 15, 2019 ‐ Jun 19, 2019


The WEC signature event is MPI’s premier education and networking conference for meeting and event professionals, featuring cutting-edge topics and business opportunities. Please find recordings of our WEC Toronto education sessions and keynotes in this exclusive collection.

custom image

Standard: Free
Premier: $0.00
Preferred: $0.00
Essential: $0.00

Sessions

Nourish Yourself by the River Meditation Lee Papa's Mindfulness Lounge™

Jun 15, 2019 4:00pm ‐ Jun 15, 2019 4:20pm

Credits: None available.

Not for Clock Hour Credit 

Take a trip to the forest with tall evergreen trees and a huge sky. Beyond the trees is an amazing river. Its purpose is clear and release energies that are blocking you from your full potential and the highest expression of yourself. Take this trip of clearing negativity, self-doubt, and worry as you enjoy the vibrational nourishment.

Speaker(s):
Members: Free

Powered Productivity: Tech Tools to Get Stuff Done

Jun 16, 2019 9:30am ‐ Jun 16, 2019 11:00am

Credits: None available.

1 Clock Hour | Domain B: Project Management 

You love being a leader at work, but keeping on top of everything is exhausting! The right technology can give you back your time and your sanity... you just need a Nerdy Best Friend to share the perfect tools. Join Author Beth Z, Your Nerdy Best Friend, for a fast-moving, laugh-filled session chock full of technology tools and apps that you can start using immediately to help you...

custom image

Learning Objectives:
  • Automate tasks and save time with shortcuts and background functions.
  • Stay safe online for you and your association.
  • Streamline your communication to avoid email overload and inbox implosions.
Speaker(s):
Members: Free

Customer Experience is the New Competitive Advantage

Jun 16, 2019 10:00am ‐ Jun 16, 2019 11:00am

Credits: None available.

1 Clock Hour | Domain D: Financial Management 

The greatest source of lost revenue for your business is the prospect you never knew about. They clicked away without buying, drove past without stopping in, or hung up on your voice mail system. Worse yet, you have no idea who they were, or how many there were. So, how do you earn and keep customers when patience is short and alternatives are only a short drive or a click away? In this hard-hitting and entertaining presentation, popular Customer Experience and Marketing expert David Avrin, CSP will shine a light on the monumental shift in purchasing behavior and expectation, while showing your team everyone’s role in eliminating barriers, engaging prospects and creating Customer Experiences worth sharing.

custom image

Learning Objectives:
  • How to see all the choices available from the customers’ perspective.
  • How stories of lost opportunities at every level reach the masses and why it matters.
  • How missed moments, and maddening policies are contributing to lost sales and negative reviews.
Speaker(s):
  • David Avrin, CSP, Customer Experience Speaker, Visibility International
Members: Free

Opening General Session: The Psychology of Illusion - Designing Shared Experiences

Jun 16, 2019 11:15am ‐ Jun 16, 2019 12:30pm

Credits: None available.

1 Clock Hour | Domain G: Meeting or Event Design

This year, the goal for WEC is to emerge you in an unforgettable shared experience, so you will learn how to create meaningful experiences yourself. Meet Vinh Giang, who will take you on an experiential learning roller coaster to do just that! The margin for error in a magic show is very narrow. When achieving the impossible, it is important that the goals for each act are identified and established beforehand. There is no better way to illustrate this concept than to prove to the audience that—through a feat of seemingly impossible magic—the events of the entire show were prepared before it even began. The emphasis is not on the planning of every logistical element of the show; it’s on guiding perspective, spotlighting influence and challenging belief systems. Vinh’s focus is on designing an audience experience and will provide you with insights in how he does it. He will show you how to design a shared experience in its truest form.

custom image

Learning Objectives:
  • Perspective - Participants will learn how to become more innovative in their approach to creating new experiences and realize that thinking differently isn’t as hard as they may think. When you look at innovation in its most granular form it’s just composition. Two different perspectives coming together that haven’t previously come together before. People rarely seek new and different perspectives; they usually without knowing, create echo chambers for themselves. New experiences and new ideas live outside of these chambers. Vinh will show you how.
  • Influence - Participants will learn the importance of environment. We have more control over who we become than we think. This lesson will help attendees realize that they can become anyone they want to become, by becoming more aware of who they spend time with today. A pragmatic lesson everyone will be able to immediately apply to their lives. Vinh Giang is presented by: CMI Speaker Management
Speaker(s):
Members: Free

Gender Diversity and Inclusion at All Events

Jun 16, 2019 2:15pm ‐ Jun 16, 2019 3:45pm

Credits: None available.

1 Clock Hour | Domain G: Meeting or Event Design 

Creating warm and welcoming experiences for all attendees at events is very important. This open and frank conversation about gender diversity and inclusion is led by two seasoned event planner professionals and shares the personal experiences of Michelle Emson, an openly “out” transgender woman and LCGTI advocate and educator. Thinking we are being inclusive is not the same as knowing that we have specifically and strategically designed our events to be welcoming and warm to all.

custom image

Learning Objectives:
  • Awareness of gender terminology .
  • In order to get an understanding of the unique challenges faced by attendees who are trans or non-binary at events, participants will be hearing first-hand accounts of how it feels to attend events which are not inclusive.
  • Practical advice on how event professionals can create a more inclusive environment through thoughtful and proactive planning around site selection, registration questions, washrooms, and inclusive language.
Speaker(s):
Members: Free

Boss Up: The Secrets to Climbing the Ladder to Success

Jun 16, 2019 2:15pm ‐ Jun 16, 2019 3:45pm

Credits: None available.

1 Clock Hour | Domain A: Strategic Planning 

The meetings industry is made up of 75% women, yet a significantly smaller percentage land in c-suite positions. Why aren’t we seeing more women in executive leadership roles, and what strategies can we implement to diversify the top of the ladder? Buckle up and lean in to engage with a handful of the event community’s most successful women as they share inspiring stories of hard work, of adversity, and of triumph.

custom image

Learning Objectives:
  • Engage with a diverse panel of executives on unique challenges they have faced in the meetings industry
  • Learn what strategies you can apply in order to advance your career
  • Understand how to support and empower women in the meetings and hospitality community
Speaker(s):
Members: Free

Creating Communication MAGICCreating Communication MAGIC

Preview Available

Creating Communication MAGIC

Jun 16, 2019 2:15pm ‐ Jun 16, 2019 3:45pm

Credits: None available.

1 Clock Hour | Domain E: Human Resources 

There is very real magic in the ability to communicate at extraordinary levels. It allows people to shift mindsets, close deals, build relationship bridges, overcome objections and connect in ways that foster leadership, teamwork, and exponential growth.

Master communicator, magician, entertainer, and keynote speaker Vinh Giang captivates audiences with the tools, skills, and strategies that allow them to transform themselves into dynamic communicators. The lessons learned in this non-conventional, no-box-at-all Master Class are much more than just learning to speak to each other as human beings. With years of innovative study in theatre, arts and speaking, Vinh shares visionary insights that help strengthen and build self-confidence.

Put fear in the rear-view. Teach your team to be more fluent and flow with clarity in their words. Deliver with authority. Rise above the noise of the crowd and stand out as leaders in their business and their lives. You’ll take your team and your business to entirely new levels.

custom image

Learning Objectives:
  • Foundations: Vinh will break down the 5 core foundations of communication skills. Your voice is an instrument - learn to play this instrument masterfully and you’ll amplify your leadership.
  • Vocal Archetypes: Using the wrong vocal archetype in the wrong situation is what causes misunderstandings. Vinh will teach you how to move between different vocal archetypes to become more influential.
  • Body Language (hand gestures): People are incredibly self-conscious about hand gestures. Once and for all, learn the foundations to hand gestures and start to use your body language to support and empower what you are saying.
Speaker(s):
Members: Free

Leadership Today – Are You Playing Chess or Checkers?

Jun 16, 2019 2:15pm ‐ Jun 16, 2019 3:45pm

Credits: None available.

1 Clock Hour | Domain E: Human Resources 

We all understand that the world is quite complex today and the responsibility of leading a team has never been more challenging. In a world of multi-generations, multiple communication platforms and numerous distractions Team Dynamics have become complicated. This session on team dynamics will help identify the necessary understandings if you are going to be successful in building deep and sustainable teams to ensure that you and your organization not only remain relevant…but even remain! Explore organizations that have been recognized for building cultures that are authentic and sustainable in these changing environments. You will learn the importance of culture and team building with suggestions on how to begin that journey. Join us as MGM Resorts International’s, Chief Sales Officer and Immediate-Past Chairman of MPI’s International Board of Directors walks us through important Team Structure: The Importance of Culture, Understanding the importance of humility and starting with building the right team members.

custom image

Learning Objectives:
  • Understand the difference between managing and leading.
  • Gain an understanding of the important ingredients necessary today to lead diverse teams in a changing environment.
  • Gain an understanding of the importance of culture and the necessary steps to build a sustainable culture.
Speaker(s):
Members: Free

Dear World: Sunday Afternoon General Session

Jun 16, 2019 4:15pm ‐ Jun 16, 2019 5:30pm

Credits: None available.

Not for Clock Hour Credit 

When meaningful stories are told—and heard—they can transform communities, individuals and companies. In collaboration with Dear World, we will provide a transformative experience that centers around the stories and voices of YOU, our community. Dear World is a tool that connects people through their meaningful stories and helps individuals find purpose to create a sense of connection and belonging with the world around them.

On Sunday afternoon, this 3-day experience will kick off with Dear World storytellers Fresh Johnson and Robert Fogarty, who will set the scene. They’ll invite you to get actively involved by learning the tools to tell your own Dear World story and take a beautiful portrait to show for it. Hear powerful—and maybe even unexpected—stories from members of the MPI community. Get ready for a powerful shared, possibly transformational experience. Get ready for Dear World.

Learning Objectives:
  • Learn to create a transformative experience to connect people through their meaningful stories in order to create a sense of connection and belonging within your community.
  • Learn to align and humanize personal and professional values with the stories of your community.
  • Hear stories from members of the MPI community that you may not have expected to hear, and possibly tell your own. You will get your very own Dear World portrait taken as a powerful memento of the shared experience.
Speaker(s):
Members: Free

Dear World Master ClassDear World Master Class

Preview Available

Dear World Master Class

Jun 17, 2019 8:00am ‐ Jun 17, 2019 9:00am

Credits: None available.

1 Clock Hour | Domain G: Meeting or Event Design

When meaningful stories are told and heard, they can transform communities, individuals, and companies. Hear powerful stories from members of your community that you may not have ever expected to hear. Get ready for a powerful shared, even transformational experience. Get ready for DEAR WORLD! Session sponsored by Fleming's Prime Steakhouse & Wine Bar.

custom image

Learning Objectives:
  • Learn to create a transformative experience to connect people through their meaningful stories in order to create a sense of connection and belonging within your community.
  • Learn to align and humanize personal and professional values with the stories of your community.
  • You’ll hear stories from members of your community that you may not have ever expected to share and to hear, and will get your very own Dear World portrait was taken as a powerful memento of the shared experience.
Speaker(s):
Members: Free
Print Certificate
Review Answers
Print Transcript
Completed on: token-completed_on
Review Answers
Please select the appropriate credit type:
/
test_id: 
credits: 
completed on: 
rendered in: 
* - Indicates answer is required.
token-content

token-speaker-name
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
/
/
token-index
token-content
token-index
token-content