Date: March 28, 2017
Time: 11:00AM - 12:00PM
You must be registered to participate!
1 Hour Domain F: Stakeholder Management
There are many local and national events for the LGBTQ community, including many with a specific focus on those who are transgender or gender fluid. This session will give you the tools and know-how to confidently sell, market to and serve this emerging market, and will provide tips to avoid misgendering or displaying unconscious bias towards your LGBTQ guests. Our goal is to ensure that both sales and marketing teams and front line employees feel comfortable and confident serving all guests regardless of their gender identity.