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Counteracting the Cacophony of Miscommunication during the Meeting Planning Process

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Counteracting the Cacophony of Miscommunication during the Meeting Planning Process

Apr 17, 2018 11:00am ‐ Apr 17, 2018 12:00pm

0.2 CSEP Points, ILEA Business Development
Proposed 1 CMP Clock Hour Domain A: Strategic Planning

In the meeting and event planning world, ineffective communications can obstruct information, hinder collaboration and negatively impact the overall success of an event. In this highly interactive, high-energy presentation, Jan Spence will use her vast knowledge helping companies and individuals take their teamwork, listening, and communication skills to the next level by sharing tips on how to set established protocols and clear processes of communication with colleagues, clients and vendors, thus increasing overall productivity and ensuring the success of the event. By the end of the session, participants will have the necessary tools they can implement immediately to successfully navigate the varying and unique needs of today’s event planning world.

Learner outcomes:

  • Implement tools and techniques to create synergy when communicating.
  • Create more productive interactions with colleagues, clients and vendors to increase overall satisfaction levels.
  • Understand ways to be more succinct and minimize wasted time.

Speaker(s):
  • Jan Spence, CEO and founder, jan spence & associates

EMPLOYMENT LAW SERIES: Sexual Harassment in Hospitality and Service Organizations

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EMPLOYMENT LAW SERIES: Sexual Harassment in Hospitality and Service Organizations

May 8, 2018 11:00am ‐ May 8, 2018 12:00pm



0.2 CSEP Points, ILEA Business Development
Proposed 1 Hour Domain E:  Human Resources

This webinar will explore sexual harassment claims in the wake of the #MeToo movement. Women make up a majority of the employees in hospitality and service organizations. The nature of their work contemplates the close involvement of guests/attendees with the goal of satisfying and/or exceeding guest/attendee expectations. Join legal experts from employment law firm Campbell Litigation and learn key principles in sexual harassment claims, including the concepts of “unwelcome” and “severe or pervasive” conduct, a discussion of the increased risk of sexual harassment claims in the hospitality and service industry and guidance for minimizing exposure of these claims.

Learner Outcomes:

  • Learn key principles of sexual harassment claims
  • Consider the full impact of sexual harassment claims and the unique risk of such claims in the hospitality and service industry
  • Develop a better understanding of how to minimize the risk of exposure to such claims

Speaker(s):

Next Step for the Senior Executive: Are You Ready to Become a Consultant?

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Next Step for the Senior Executive: Are You Ready to Become a Consultant?

Jun 4, 2018 3:45pm ‐ Jun 4, 2018 4:15pm

0.2 CSEP Points, ILEA Business Development

Consultancy can be a powerful option for generating secondary income or replacing your current job and giving you the flexibility you've been looking for. How do we get started? Starting a business as a consultant can see intimidating, but there are ways to leverage years of experience as a thought leader. In this workshop, we will identify some quick ways to build momentum as a consultant so you can explore if the path is right for you.


Learning Objectives:

  • Catalog your strengths and areas of expertise that could consult on
  • Identify areas to start contributing as a thought leader
  • Discuss possible pricing strategies for your work as a consultant

Speaker(s):

How 5-Second Decisions Change Your Life (with Pre-Show Entertainment by Dena Blizzard)

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How 5-Second Decisions Change Your Life (with Pre-Show Entertainment by Dena Blizzard)

Jun 5, 2018 8:20am ‐ Jun 5, 2018 9:15am

0.2 CSEP Points, ILEA Business Development

Imagine if you had a secret weapon that helped you beat procrastination and self-doubt. What if you had the confidence and courage to take action and share your ideas with conviction? You'd be unstoppable.

In her globally praised TEDx talk, best-selling author, entrepreneur and social media influencer, Mel Robbins introduced the world to the science-backed secret to changea" The 5 Second Rule. Over 13 million views later, The 5 Second Rule has become an international best-selling book translated into 29 languages, the #1 Audiobook in the world and a life-changing global movement inspiring people to quit procrastinating, become more courageous, accomplish goals, and change for the better.

Mel has used The 5 Second Rule to transform her own life. Since discovering and implementing The 5 Second Rule, Mel has become the most booked female speaker in the world, an award-winning legal analyst for CNN, an internationally acclaimed bestselling author, and the CEO of a media company that inspires more than 20 million people each month.

With riveting videos, case studies, compelling research, and hilarious personal stories, Mel will recount the deeply relatable and remarkable story of The 5 Second Rule and the power of five second decisions. She will demonstrate how this rule has helped people, teams, and businesses around the world change for the better. And, through audience interaction, she'll show you how to use the Rule so you can also achieve your goals.

This is a life-altering speech filled with groundbreaking insights and a tool for action that is critical for selling, leadership development, innovation, and success. Mel will present the secret to HOW we change behavior, HOW to take smart risks, HOW you bring out the best in your team, and HOW to create the results that we covet at work and in life.

You'll walk out of this experience with tools you can bring to back to your team, your family, and your life and you'll leave feeling inspired, empowered, and able to take action.

*Sponsored by Marriott International

Mel Robbins is presented by: Gotham Artists

Learning Objectives:

  • Learn how to use the 5 Second Rule to change any habit
  • Be inspired by examples of how people around the world are using the 5 Second Rule to be more productive, earn more money, cure anxiety, improve relationships and take smart risks.
  • Understand how to bridge the gap between knowing "what" to do and "how" to make yourself do it
  • Speaker(s):

    EMPLOYMENT LAW SERIES: OSHA in Hospitality and Service Organizations

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    EMPLOYMENT LAW SERIES: OSHA in Hospitality and Service Organizations

    Jun 26, 2018 11:00am ‐ Jun 26, 2018 12:00pm

    0.2 CSEP Points, ILEA Business Development
    Proposed 1 Clock Hour Domain E:  Human Resources
     

    Hospitality and service industry workers have a right to a safe workplace. What does this mean? Join legal experts from employment law firm Campbell Litigation and explore key concepts of a safe workplace in the hospitality and service industry, including most common violations and guidance for limiting liability.

    Learner Outcomes:

    • Learn key principles of a safe workplace in the hospitality and service industry
    • Consider the most common OSHA violations in the hospitality industry
    • Develop a better understanding of how to minimize the risk of workplace injuries and keep proper records

    Speaker(s):

    EMPLOYMENT LAW SERIES: Immigrant Workers in Hospitality and Service Organizations

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    EMPLOYMENT LAW SERIES: Immigrant Workers in Hospitality and Service Organizations

    Jul 31, 2018 11:00am ‐ Jul 31, 2018 12:00pm

    0.2 CSEP Points, ILEA Business Development
    Proposed 1 Clock Hour Domain E: Human Resources

    Generally speaking, about 20 percent to 30 percent of hospitality and service industry workers are immigrants. As the Trump Administration moves to reduce immigration, explore the potential impact on the hospitality and service industry with legal experts from employment law firm Campbell Litigation.

    Learner Outcomes:

    • Learn legal options for immigrants to continue working in the hospitality and service industry
    • Consider the impact of the Trump administration’s push to reduce immigration
    • Develop a better understanding of how hospitality and service organizations rely on immigrants to fill their workforce

    Speaker(s):

    How to Keep Up with Change in the Meeting Industry

    Preview Available

    How to Keep Up with Change in the Meeting Industry

    Sep 11, 2018 11:00am ‐ Sep 11, 2018 12:00pm

    0.2 CSEP Points, ILEA Business Development
    Proposed 1 CMP Clock Hour Domain A:  Strategic Planning

    Change is constant in all industries, which is reflected even to a greater extent in the meeting industry.  Knowing how to deal with change effectively and purposefully is a critical skill toward success.  Learn the science behind change resistance, and effective strategies for overcoming obstacles and improving change management skills and agility in a fast-paced market. 

    Learner Outcomes:

    • Learn what science has to say about resistance to change
    • Identify and crush potential obstacles in a change saturated environment
    • Master the CHANGE model for powerful change management strategies
    • Master powerful strategies for maintaining and increasing motivation of self and others in a change saturated environment

    Speaker(s):

    How to Market Yourself and Communicate Your Value Effectively

    Preview Available

    How to Market Yourself and Communicate Your Value Effectively

    Sep 25, 2018 11:00am ‐ Sep 25, 2018 12:00pm

    0.2 CSEP Points, ILEA Business Development
    Proposed 1 Clock Hour Domain I:  Marketing


    Mastering winning skills in marketing yourself and communicating your value as an event planner is the key to your success and growth in the meeting planning industry.  Value needs to be articulated, framed and communicated effectively, as part of a purposeful relationship management with senior leadership and C‐Suite.  Learn practical and effective strategies for marketing yourself, branding your value and communicating the value of the meetings you plan. 

    Learner Outcomes:

    • Understand the power of winning value communication strategies
    • Explore the powerful impact of communicating our value on our overall growth and success
    • Master using the VALUE model toward effective communication of your value
    • Discover the three steps of purposeful relationship building with senior leadership and C-Suite

    Speaker(s):

    Understanding and Eliminating Workplace Harassment

    Preview Available

    Understanding and Eliminating Workplace Harassment

    Oct 11, 2018 2:00pm ‐ Oct 11, 2018 3:00pm

    0.2 CSEP Points, ILEA Business Development

    The Events Industry Sexual Harassment Task Force presents its first webinar. The webinar is sponsored by AWE, IMEX, MPI and SITE, content support is provided by MPI and is hosted by Martin C. Lowery of OpusVertex International, LLC. In the wake of the MeToo movement, addressing workplace harassment has never been more important or more timely. The webinar defines workplace harassment with an interactive session, reviewing different types of sexual harassment and giving participants a chance to make judgment calls on a variety of scenarios and mini case studies. The webinar also covers strategies for curating events and work environments to mitigate issues of harassment in the workplace. Follow the conversation on social media using hashtag MeetingsToo.

    This recording is provided by:

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    Speaker(s):
    • Martin Lowery, Leadership Consultant & Executive Coach, Opusvertex International, LLC

    How to Work with and Lead People Not Like You

    Preview Available

    How to Work with and Lead People Not Like You

    Oct 16, 2018 8:30am ‐ Oct 16, 2018 9:30am

    0.2 CSEP Points, ILEA Business Development

    Working with someone who’s different from you can be tough. Different people may not see eye-to-eye. They may have vastly different approaches to work. Cultural backgrounds and norms can differ. This straightforward but fun session will show you how to respect differences and be more effective in your role.

    Speaker(s):
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