0      0

On Demand Education


How to Handle Difficult People- Your Five Step Plan


Feb 28, 2020 11:00am ‐ Feb 28, 2020 12:00pm


Credits: None available.

Premier: $0.00
Preferred: $0.00
Essential: $0.00
Standard: $9.99

Description

Not for Clock Hour Credit 


Mastering winning skills in managing our interactions with other people through challenging situations and diverse personalities and backgrounds is critical to our success in working with anybody in our work setting: clients, employees, and co-workers. Master your five-step plan for working effectively with difficult people in any aspect of your life, personally and professionally, and never feel stuck and frustrated again when it comes to your relationships with challenging people in your life.

Learner Outcomes: 

1. Mastering the art of handling difficult people

2. Mastering the GROW Model for handling difficult people

3. Mastering the Three Golden Rules for dealing with difficult people effectively

Speaker(s):

Credits

Credits: None available.

You must be logged in and own this session in order to post comments.

Print Certificate
Completed on: token-completed_on
Print Transcript
Please select the appropriate credit type:
/
test_id: 
credits: 
completed on: 
rendered in: 
* - Indicates answer is required.
token-content

token-speaker-name
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
/
/
token-index
token-content
token-index
token-content