On Demand Education


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Are you working towards achieving your CMP designation? MPI is a preferred educational provider, which means that our sessions have been pre-approved for CMP-IS and CMP-HC credits by the Events Industry Council. All sessions on this platform have been submitted for review and assignment of clock hours. Learn more about earning your CMP here.

MPI also is a CAE-approved provider, which means that watching our sessions can help meet the professional development requirements to earn or maintain the CAE credential. Learn more about the CAE designation here.

Once you're logged in, you can view sessions you've purchased or added to your cart as well as your transcript of sessions you've completed. Use this transcript to keep track of hours you may need to submit to the CIC, ASAE or other credentialling authorities.


Sessions

Track and Leverage Meeting Spend for Maximum Success


Credits: None available.

Proposed 1 Hour Domain D: Financial Management

We have all heard the term "information is power" and clearly this is true when it comes to consolidating meeting activity and spend data to enhance negotiations and deliver ROI. Meetings are big investments and stakeholder expectations for measurable value based outcomes are at an all-time high. Additionally, the strong interest in Strategic Meetings Management (SMM) standards by corporate and association planners have made it essential to track and access key meeting and spend data at all phases of the life cycle for each meeting.

Learner Outcomes:

  • Understand trends that validate the need for a meeting activity, data & spend management process
  • Examine the umbrella of meeting data and value categories to track and incorporate into an action plan
  • Learn how to assess and leverage this data to enhance hotel negotiations and assure value-based outcomes

Speaker(s):
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

Three Keys for Handling Difficult People when Planning Events


Credits: None available.

Proposed 1 Hour Domain A: Strategic Planning

Wouldn’t it be wonderful if we worked in a meetings world where everyone gets along and does what they are supposed to do, when they are supposed to do it and in the way WE want it done? Unfortunately, that is rarely a reality, especially in the dynamic, fast-paced world of meeting and event planning. Vendors who over-promise and under-deliver, clients that won’t return phone calls, and colleagues that don’t follow through can leave even the most patient meeting planner disappointed and frustrated. 

In this high-impact, interactive session, Jan Spence will share actionable tools event planners can utilize when dealing with the stressful, chaotic details of planning, prepping, and executing to truly surpass their role as a “just a meeting planner” by moving to the next level to become a show producer. Attendees will be challenged to step out of their comfort zone in regards to changing their mindset to move past focusing on just the logistics of the event by truly partnering with all event constituents to produce an unforgettable show.

Learner Outcomes:

  • Discover five tips for coping with challenging people, including Jan’s “ALOHA” method
  • Uncover three magical phrases to clear up any confusion that arises
  • Learn how to set and manage expectations

Speaker(s):
  • Jan Spence, CEO and founder, jan spence & associates
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

Meetings Outlook: A Deep Dive into the Latest Business Trends 5/18


Credits: None available.

Sponsored by MGM Resorts and IMEX Group

Proposed 1 Hour Domain A: Strategic Planning

Meeting professionals are so over-taxed in the present, they often forget—or don't have the time—to look ahead. Take a moment to preview the future based on MPI's most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine and then discuss the trends that are most affecting you and your peers. Brainstorm ways to start planning for the uncertain future with case studies and best practices from around the globe.

Learner Outcomes:

  • Review the forecast for events in the coming year, including budget, attendance and business conditions
  • Deep dive into trends that matter and discuss next steps with your peers
  • Learn how these trends affect you and the future of your meetings

Speaker(s):
  • Jessie States, CMM, Manager of Professional Development, Meeting Professionals International
  • Bill Voegeli, President, Association Insights
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

EMPLOYMENT LAW SERIES: Sexual Harassment in Hospitality and Service Organizations


Credits: None available.

Proposed 1 Hour Domain E:  Human Resources

This webinar will explore sexual harassment claims in the wake of the #MeToo movement. Women make up a majority of the employees in hospitality and service organizations. The nature of their work contemplates the close involvement of guests/attendees with the goal of satisfying and/or exceeding guest/attendee expectations. Join legal experts from employment law firm Campbell Litigation and learn key principles in sexual harassment claims, including the concepts of “unwelcome” and “severe or pervasive” conduct, a discussion of the increased risk of sexual harassment claims in the hospitality and service industry and guidance for minimizing exposure of these claims.

Learner Outcomes:

  • Learn key principles of sexual harassment claims
  • Consider the full impact of sexual harassment claims and the unique risk of such claims in the hospitality and service industry
  • Develop a better understanding of how to minimize the risk of exposure to such claims

Speaker(s):
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

Hybrid 101: Your Guide to Taking Your Events Online


Credits: None available.

Proposed .5 Clock Hours Domain A: Strategic Planning

Hybrid is the breakout star of the meeting industry, but it requires meeting professionals to stretch their creativity, strategizing, execution and measurement and integrate technology with traditional live events to create new types of experiences and content delivery tools. Discover the basic tools and skills you need to take your event online to a broader audience, and increase you reach to an increasingly diverse audience.

Learner Outcomes:

  • Find the basic building blocks you will need to use to implement a successful hybrid event
  • Understand the full hybrid event process--from defining your objectives to content design and engagement to measuring and reporting the effectiveness of your event
  • Review successful hybrid models from today's top companies

Please note: This 30-minute webinar is available free of charge to everyone. To receive unlimited free on-demand education, join Meeting Professionals International. Learn more here.

Speaker(s):
  • Jessie States, CMM, Manager of Professional Development, Meeting Professionals International
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

Strategic Hotel Contracts: Plan & Think Before You Ink


Credits: None available.

Proposed 1 Hour Domain D: Financial Management

Hotel contracts are complicated, but are a must to define responsibilities and make mutual obligations perfectly clear. In the Strategic Meetings Management (SMM) landscape, hotel contract risk mitigation has become an important metric. In this interactive workshop, attendees will discuss a multitude of topics on methods to negotiate contracts that assure added meeting value, cost savings and risk mitigation, including dispute resolution.

Learner Outcomes
• Discuss industry trends and variables that impact hotel contract negotiations
• Review key hotel contract performance clauses and risk reduction and cost containment methods
• Learn dispute resolutions strategies in the event of non-performance (by either party)

Speaker(s):
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

Counteracting the Cacophony of Miscommunication during the Meeting Planning Process


Credits: None available.

Proposed 1 Hour Domain A: Strategic Planning

In the meeting and event planning world, ineffective communications can obstruct information, hinder collaboration and negatively impact the overall success of an event. In this highly interactive, high-energy presentation, Jan Spence will use her vast knowledge helping companies and individuals take their teamwork, listening, and communication skills to the next level by sharing tips on how to set established protocols and clear processes of communication with colleagues, clients and vendors, thus increasing overall productivity and ensuring the success of the event. By the end of the session, participants will have the necessary tools they can implement immediately to successfully navigate the varying and unique needs of today’s event planning world.

Learner outcomes:

  • Implement tools and techniques to create synergy when communicating.
  • Create more productive interactions with colleagues, clients and vendors to increase overall satisfaction levels.
  • Understand ways to be more succinct and minimize wasted time.

Speaker(s):
  • Jan Spence, CEO and founder, jan spence & associates
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

The Science of Audience Engagement


Credits: None available.

Proposed 1 Hour Domain G: Meeting or Event Design

Sponsored by Philadelphia Convention & Visitors Bureau

Creating engaging meeting experiences can be a challenging prospect for meeting professionals, but science is here to help. Learn what happens in the brain when people tune and in pay attention, and why people tune out at your meetings and events.

Learner Objectives:

  • Discover how to use the science of audience engagement as a meeting professional.
  • Gain practical tips to engage attendees by using multiple senses.
  • Understand the role of interactivity and how it can help gain and keep people's attention.

Speaker(s):
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

The Decision to AttendThe Decision to Attend

Preview Available

The Decision to Attend


Credits: None available.

Proposed 1 Hour Domain A: Strategic Planning

Sponsored by Philadelphia Convention & Visitors Bureau

Attendees are consumers; discerning travelers who may choose to attend conventions and exhibitions—or not. That’s why the mutual goal of both meeting/exhibition professionals and DMOs is generating positive word-of-mouth: repeat bookings and increased attendance. Discover insights from the second Decision to Attend Study, and how it could dramatically impact the way you design and market your meetings and events.

Learner Outcomes:

  • Discover the Top 3 drivers of attendance to meetings and events globally.
  • Learn how people decide whether or not they will come next year and recommend the event to their peers.
  • Learn how treating your participants like your clients could increase your attendance and drive business value for your organization.

Speaker(s):
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00

Flair for the Dramatic: Your Intro to Stage Management


Credits: None available.

Proposed 1 Hour Domain G: Meeting Design

From the apron to the fly gallery, discover the amazing world of the theater, and how it mimics the production elements of live event design. Learn the terminology your audiovisual and stage management professionals use and how you can better design your main stage experiences. Discover how stage elements, lighting equipment, sound engineering--even props--can impact your meetings and events.

Learner Outcomes:

  • Understand the key terminology, players, roles and skills involved in producing an event in a theater or in a stage-based environment.
  • Discover the basics behind light, sound and properties management and design and how that could affect your meetings and events.
  • Learn how to effectively communicate, coordinate and even consult with the technical crew that manages your events.

Speaker(s):
  • Jessie States, CMM, Manager of Professional Development, Meeting Professionals International
Standard: $34.99
Premier: $0.00
Preferred: $0.00
Essential: $0.00